The sink in the kitchenette didn’t work.
3 stars
Embassy Suites by Hilton Crystal City National Airport
Photos of Embassy Suites by Hilton Crystal City National Airport
Overview
Just a 10-minute walk from Crystal City WMATA Station, Embassy Suites Crystal City - National Airport has a accessible setting, making it an ideal place to stay while in Arlington. It also features an indoor pool and a fitness centre.
There are a range of facilities available to those staying at the hotel, including an express check-in and check-out feature, a 24-hour reception and a 24-hour business centre. Additionally, the multilingual staff are on hand to provide local information.
The rooms at Embassy Suites Crystal City - National Airport were refurbished in 2014 and feature a refrigerator and a mini bar. They are also equipped with a microwave and a hair dryer.
Guests staying at the hotel can enjoy a unique dining experience at the in-house restaurant, conveniently based for those who want to stay close when looking for a bite to eat.
For those arriving by public transport or wanting to discover the area, Embassy Suites Crystal City - National Airport is ideally within a 10-minute walk of Crystal City VRE Station. The Drug Enforcement Administration Museum is within walking distance.
Latest deals for Embassy Suites by Hilton Crystal City National Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Privacy Preferences
Amenities at Embassy Suites by Hilton Crystal City National Airport
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Free airport shuttle
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Dining
- Packed lunches
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Allergy-free room
- No smoking
- Designated smoking area
General
- Family rooms
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Parking
- Free airport shuttle
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
Workspace
- Desk
Things to do
- Gift shop
Fitness
- Fitness center
Spa
- Spa
Reviews of Embassy Suites by Hilton Crystal City National Airport
8.5
Very good
1166 verified ratings
Wonderful
657
Very good
180
Good
133
Okay
53
Fair
48
Mediocre
32
Poor
63
Summary of reviews
Guests say
Guests appreciated the hotel's location and spacious rooms, but many expressed dissatisfaction with cleanliness issues, high parking fees, and misleading information about amenities. While some enjoyed the breakfast and happy hour, others faced problems with room conditions and staff attitudes.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
8.4 out of 10
33 reviews
9.2 out of 10
9 reviews
All reviews
Light in the room and furniture maintenance
Cons (-) More water bottles for Honors members.
Pros (+) Embassy is our regular stay at hotel
Cons (-) Rooms were a little outdated.
Pros (+) I enjoyed my stay at this hotel! Upon arriving, the staff was nice & welcoming. The suites are very spacious, clean and a great value. Breakfast can't be beat! Everything you could want and free. I would definitely book here again.
Cons (-) Parking was expensive at $30 a day, but all of the hotels in the area have a similar charge. On weekends, park in the street for free.
Pros (+) Excellent Stay. The breakfast and evening receptions were very nice. The complimentary shuttles to the Metro Stations and the Airport were very beneficial.
Pros (+) Excellent customer service, everyone was really friendly and helpful. Room was clean. Tons of options in the breakfast buffet. 1 block from Whole Foods, 2 blocks from coffee shop, 3 blocks from Metro and Pentagon Mall
Cons (-) My only area of improvement would be having cleaning staff stay on top of picking up food trays (garbage) from the hallways. I didn't enjoy walking by plates of old food. Seems like they sat out there longer than they should have.
Pros (+) Our stay was wonderful. The room was clean and had plenty of space. The complimentary made to order breakfast and happy hour were our favorite features. All the staff was accommodating and went out of their way to make us feel welcome and appreciated. The front desk concierge approached our young son and engaged in conversation as well as gave him some m&m. He was tickled to have someone be so kin...
Cons (-) The parking garage never accepted our room key to open the door and we had to contact the front desk for assistance each time we entered or exited the garage.
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Cons (-) Hallways on upper floors were vacuumed of trash for 3 days. Thermostat in my room didn't work even after 2 repair visits. Happy hour has great free drinks, but snacks were celery sticks and mustard - really! Embassy suites used to be very clean, flawless execution, and great snacks as well as great drinks. If they went back to that, they would go from good to excellent. Even with their present fla...
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Location
1393 South Eads Street, Arlington, VA 22202
What's nearby
- Drug Enforcement Administration Museum0.6 km
- The Pentagon1 km
- National 9/11 Pentagon Memorial1.1 km
- Fort Runyon1.1 km
- United States Air Force Memorial1.3 km
- Abingdon Plantation1.4 km
- Fort Jackson Virginia1.5 km
- Arlington Farms2 km
- Arlington National Cemetery2.3 km
- Women in Military Service for America Memorial2.6 km
- Tomb of the Unknown Soldier2.6 km
- Civil War Unknowns Monument2.7 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Embassy Suites by Hilton Crystal City National Airport
Low season | High season | Average price (weeknight) |
|---|---|---|
January | January | ₱9,256 |
Cheapest month to stay with an average 0% drop in price. | Most expensive month to stay with an average 0% rise in price. | Average Sun - Thu price over the last 2 weeks. |
When to book a room at Embassy Suites by Hilton Crystal City National Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in ArlingtonGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.2 | 0.7 km | Washington, D.C. Reagan-National | 1.8 km |
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