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Hacienda de Castilla
3 stars

Hacienda de Castilla

Calle 17, Sm. 64, Mza. 23, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 843 0620
From
₱1,224
Cheapest

rate per night

7.6
Good
based on 537 reviews
537 reviews
Room type
Provider
Nightly total
Standard room
₱1,224
Double room
₱1,298
34 more Hacienda de Castilla deals
34 more Hacienda de Castilla deals

Photos of Hacienda de Castilla

Overview

Attractively set in the centre of Cancún, Hacienda de Castilla features air-conditioned rooms with free WiFi, free private parking and room service. This 3-star hotel offers a 24-hour front desk and a concierge service. The hotel has an outdoor swimming pool and pool views, and guests can enjoy a meal at the restaurant or a drink at the bar. The rooms at the hotel are fitted with a flat-screen TV with satellite channels and a safety deposit box. The private bathroom is fitted with a shower, free toiletries and a hairdryer. The units have a desk. You can play billiards at Hacienda de Castilla. Popular points of interest near the accommodation include Cancun Bus Station, Cancun Government Palace and Cristo Rey Church. Cancún International Airport is 19 km from the property, and the property offers a paid airport shuttle service.
7.6
Good rating
Based on 537 verified guest reviews

Latest deals for Hacienda de Castilla

Sat 6/7
Sun 6/8
Double room
2 double beds
₱1,298
1 twin bed
₱1,298
2 double beds
₱1,395
Standard room
bed type unknown
₱1,224
bed type unknown
₱1,467
bed type unknown
₱1,481
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Privacy Preferences

Amenities at Hacienda de Castilla

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Free parking
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Express check-out
  • Bottle of water
  • 24hr front desk

Bathroom

  • Shower
  • Additional toilet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Public bath
  • Private bathroom
  • Walk-in shower

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Air-conditioned

Accessibility and suitability

  • Entire unit located on ground floor
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by stairs
  • Designated smoking area

Dining

  • Minibar
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Coffee shop
  • Dining table

General

  • Quiet street view
  • Inner courtyard view
  • Telephone
  • Tile/marble floor
  • Pool view
  • Storage available

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Kitchen

  • Refrigerator
  • Dining area
  • Kitchenette

Pool

  • Outdoor pool
  • Plunge pool
  • Pool towels

Laundry

  • Iron and ironing board
  • Pants press

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Board games/puzzles
  • Pool table

Outdoor

  • Terrace/Patio

Health and safety

  • Safe

Reviews of Hacienda de Castilla

7.6
Good
537 verified ratings
Wonderful
118
Very good
72
Good
143
Okay
55
Fair
60
Mediocre
26
Poor
63

Summary of reviews

Guests say
Guests have mixed feelings about the hotel, with many highlighting poor service and a difficult location. While some appreciated the cleanliness and value for money, others reported issues like disrespectful staff and safety concerns in the area. Overall, it seems to be a budget option that may not suit everyone.
AI-Generated from customer reviews
Cleanliness8 out of 10
Location1.5 out of 10
Service1 out of 10
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All reviews

4.8
Mediocre
Natallia, Sep 2015
Pros (+) Value for money, staff is very polite
Cons (-) I would call the location of the hotel DANGEROUS, unless you want to get around by taxi only. Also Ive seen roaches in my room. In the future I would not book any hotel futher than ADO station. And one more thing: you need to update address: its mza 64, not 24, as you mentioned in your booking confirmation email. You sent me to the wrong place. Sincerely, Natallia Krazhava

Location

Calle 17, Sm. 64, Mza. 23, 77500 Cancún, Quintana Roo

What's nearby

  • Puerto Juarez1.8 km
  • Gran Puerto1.9 km
  • Glorieta del Ceviche1.9 km
  • Puerto Cancun2.2 km
  • Estadio de Beisbol Beto Avila2.8 km
  • Estadio Olímpico Andrés Quintana Roo3.1 km
  • La Gran Plaza5 km
  • Cancun Golf Club at Pok Ta Pok7.7 km
  • Poliforum Benito Juarez8.2 km
  • Cancun Convention Center8.9 km
  • Hard Rock Cafe Cancun9 km
  • CoCo Bongo Cancun9 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Hacienda de Castilla

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hacienda de Castilla

  • Where is Hacienda de Castilla located?

    Hacienda de Castilla is located at Calle 17, Sm. 64, Mza. 23 in Downtown, 2.1 km from the center of Cancún. Puerto Juarez is the closest landmark to Hacienda de Castilla.

  • When is check-in time and check-out time at Hacienda de Castilla?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Hacienda de Castilla.

  • Does Hacienda de Castilla offer free Wi-Fi?

    Yes, Hacienda de Castilla offers free Wi-Fi.

  • Does Hacienda de Castilla offer free parking?

    Yes, Hacienda de Castilla offers free parking.

  • How far is Hacienda de Castilla from the airport?

    Hacienda de Castilla is 16.3 km from Cancun. Hacienda de Castilla is 73.9 km from Cozumel.

  • Does Hacienda de Castilla have a pool?

    Yes, Hacienda de Castilla has a pool onsite.

  • How does KAYAK find such great Hacienda de Castilla hotel deals?

    KAYAK scours the web for all room deals available at Hacienda de Castilla in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hacienda de Castilla and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hacienda de Castilla.

See more FAQs

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Good to know

Value for money

8.1

Distance to city center

2.1 km

Nearest Airport

Cancun

Distance to airport

16.3 km

Everything you need to know for your stay in Cancún

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